Privacy Policy

1. Introduction

AC Control is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, schedule service visits, or purchase cooling equipment.

2. Information We Collect

We collect information you provide directly through our contact forms, booking systems, and diagnostic inquiries:

1. Contact Information: Name, company/residential address, email address, phone numbers, and location details
2. Equipment & Service Data: AC brands, tonnage, cooling requirements, breakdown history, and maintenance schedules

3. How We Use Your Information

We use your information strictly to schedule technician dispatches, prepare accurate service estimates, fulfill equipment and parts orders, and provide warranty support. We never sell, rent, or trade your data to third parties.

4. Data Security

We implement robust technological and administrative security controls to safeguard customer records and service logs against unauthorized access or disclosure.

5. Contact Our Privacy Team

For any questions regarding this Privacy Policy, please contact our privacy officer at privacy@acservice.com.bd or call our helpline at +880 1994-902040.